Privacy policies

• Type of information collected
• Source of our information collection
• Sharing of collected information
• Privacy of children
• Credit card security

Type of information collected

The Nanotechnology Store collects two types of information about its visitors:

1. Personal identifiable information
2. Non-personal identifiable information

Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our Web site. Your personal information is used only in the event that our customer service representatives need to contact you about an order you have placed or to address your questions and comments.

Personal identifiable information

This refers to information that lets us know the specifics of who you are. Personal information is requested when you order a product or service, fill out surveys, and send us feedback. For example, this information might include:

• your name
• your billing address
• your shipping address
• your phone number
• your e-mail address
• your payment information
• your product details

With this information, we can fill your orders and better provide you with personalized services.

Non-personal identifiable information

This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you shop on our Web site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. For example, this information may include the Web site's Uniform Resource Locator ("URL") that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.

Privacy policies

Source of our information collection

We gather information in the following ways:

Shopping

We collect IP addresses for the purposes of system administration, to gather broad demographic information, and to monitor the level of activity on our Web site. We collect information from visitors to our Web site regarding the URLs they came from, domain types (e.g., .com or .org), their IP addresses, the date and time of their visit or order, the number of visits and orders, the number of visits per browsing session, the server type, the operating system and browser type used to come to the Web site, the country, state and telephone area code where their servers are located, the Web pages and Web page titles of our Web site that visitors viewed during their visit, whether the visitor's computer is enabled for Java or cookies, browser language, applications and plug-ins, and any search terms entered on our Web site.

Ordering

When you order from us, we collect personally identifiable information from you. If you order one of our products or services, we will collect and maintain:

• your name
• your billing address
• your shipping address
• your phone number
• your e-mail address
• your payment information
• your product selection
• your order number
• your referring URL
• your IP address
• the Web pages you visited

We collect this, and other information, as disclosed in our privacy policies, in order to fill your order, to communicate with you about your order and to send you promotional materials. Before confirming your order, you will have the opportunity to review the product order form and make changes and additions to the information it contained and these changes will be automatically kept for future use.

Online surveys and polling

In order to improve our services to you, we ask some of our customers to voluntarily complete surveys. Individual survey answers are confidential, although non-personal identifiable information is collected. If you do not wish to participate in a survey, simply decline to participate when asked.

Contact Information

If you contact us by calling one of our customer service representatives, we may ask for your name, e-mail address and order information in order to send you a reply. We may keep a record of your correspondence or comments. If you report a problem with our Web site, we may collect such information in a file specific to you.

E-mail this Web page function

The Refer this Web page function is a uniquely design function that intend to provide our customers the ability to recommend our products to friends or family members. If a user elects to use our referral service for informing a friend about our Web site, we may ask them for the friend's name and e-mail address. We may send your friends a e-mail messages inviting them to visit our Web site. The e-mail messages are for the sole purpose of tracking the success of our referral program. All e-mail addresses collected are not shared with anyone.

Privacy policies

Sharing of collected information

We do not sell, trade, or rent your personal and non-personal identifiable information to others without your consent.

Compliance with Service of Process or Law Enforcement

We may be asked by law enforcement or judicial authorities to provide personal identifiable information to the appropriate governmental authorities. We will disclose personal identifiable information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation, without prior notice to you.

The Nanotechnology Store fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we believe to be unlawful credit cards. Our affiliate LifeWave™ system automatically verifies all addresses with VISA, MasterCard, Discover and American Express. Your IP address will be automatically recorded as part of your order. All fraudulent activities will be reported directly to law enforcement.

Privacy policies

Privacy of children

Because of the nature of the World Wide Web, we cannot prohibit minors from visiting the Nanotechnology Store Web site. We must rely on parents, guardians and those responsible for supervising children and teenagers to decide which materials are appropriate for such children and teenagers to view and/or purchase. We require that:

1. all purchases on the Web site be made by adults 18 years of age or older.
2. all users who provide personal information to the Nanotechnology Store must be 18 years of age or older.

Privacy policies

Credit card security

The Internet is a vast network of computers. Because the data passes from computer to computer, some Internet shoppers worry that unauthorized persons may intercept the data and gain access to credit card numbers, but shopping on a secure site is actually safer than handing a credit card to a waiter in a restaurant. Taking the steps below will lower the chances of interception of your credit card number:

Our LifeWave™ affiliate Web site where you place your order is equipped with Secure Sockets Layer (SSL) technology. SSL prevents unauthorized people from intercepting your data.

Use a browser, such as Netscape Navigator or Internet Explorer that supports SSL. These browsers show a symbol in the status bar, such as a key or lock, when you are on a site that uses SSL. Most banks will cover the cost of fraud resulting from unauthorized use of your credit card or may limit your liability.

Credit card information collected by LifeWave™ is encrypted through Secure Sockets Layer before it is transmitted over the Internet.

The Nanotechnology Store does not collect any banking or credit card information, as we own no merchant account or credit card machine. This information is stored by our LifeWave™ affiliate company.

Privacy policies

Call us at: 1-800-845-7474